Data Accuracy and Integrity:

• Ensure accurate and timely data capture and integration from various sources.
• Ensure data completeness and consistency through continuous quality checks and data.
• Develop and implement data quality (CRM hygiene) standards, instructions, and processes to enhance the reliability of revenue-related data.
• Ensure compliance with company policies and regulations related to revenue operations.

 Revenue Tools and Systems:

• Evaluate and drive implementation of the technology stack that supports revenue-generating functions (sales, service, marketing).
• Act as a product owner for revenue-related tools.
• Manage corporate CRM system: implement modification accordingly to business needs; create / change fields, workflows, controls, and filters; modify/upgrade UI configuration, etc.
• Manage other revenue-related systems, like LI Sales Navigator, telephony, Outreach tools, etc.
• Collaborate with IT and relevant stakeholders to ensure seamless integration and optimal functionality of revenue tools.
• Onboard and train new business users with specific tools.
• Manage licenses and subscriptions for revenue-related tools, forecast demand, initiate purchases and payments, and grant access to business users.

 Operational Support:

• Support revenue and other functions accordingly to their inquiries: CRM items registration/update; data extractions and assembling; payment requests, etc.
• Create/update documents on Confluence accordingly to business requests.
• Operational monitoring of the processes: onboarding, offboarding, etc.
• Supervision of operational support workflows to ensure tasks are completed accurately and in a timely manner.

 Team Leadership:

• Provide leadership, guidance, and mentorship to the Revenue Data Management and Operational Support team.
• Set performance goals, conduct regular performance evaluations, and support professional development.
• Collaborate closely with Revenue Operations, Analytics, Finance, Sales, and Service teams to ensure alignment, effective cross-functional communication and to implement process enhancements and best practices.

• Superior planning and organisation skills.
• Meticulous attention to detail and a commitment to data accuracy.
• Problem-solving mindset with the ability to adapt to changing requirements.
• Ability to handle multiple responsibilities while maintaining high performance, adhere to tight deadlines.
• Strong communication skills and the ability to collaborate across departments.
• Understanding software engineering services and global technology trends would be a plus.

• Bachelor’s degree.
• 3+ years of job experience in the industry or related field.
• Team management experience.
• CRM implementation and maintenance experience.
• Upper intermediate English and other foreign languages will be a plus.
• Strong user of MS Office package.
• Power BI work experience will be a plus. 

• Confluence work experience will be a plus.

• Bachelor's Degree.

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